Building a Clear Picture of Innovation Across a Complex Organisation
The short version.
DKV Mobility, a leading European B2B mobility and technology company, partnered with Innov8 to better understand the organisational factors influencing innovation across its business and identify practical opportunities for improvement.
While innovation was recognised as a strategic priority at DKV Mobility, leadership lacked a clear, evidence-based understanding of what was enabling—or limiting—it across the organisation. With different perspectives across functions and countries, the challenge was to identify the underlying organisational patterns and provide a solid foundation for future decision-making.
Innov8 designed and delivered a comprehensive innovation culture assessment for DKV Mobility, combining stakeholder interviews, document and artefact analysis, qualitative coding and thematic analysis. The findings were synthesised into an executive report highlighting the key drivers, barriers and strategic opportunities for strengthening innovation capability.
The assessment provided DKV Mobility's leadership with a clear innovation baseline, practical recommendations and an evidence-based framework for strengthening innovation across the organisation. The findings created a shared understanding of both the organisation's strengths and the areas with the greatest potential for improvement.
From organisational insight to strategic action.
Define the Focus
We worked closely with DKV Mobility to understand their strategic ambitions for innovation and define the scope of the assessment. Together, we developed an innovation framework covering the key organisational dimensions to explore, including strategy, leadership, collaboration, governance, culture and execution. This provided a structured foundation for the assessment and ensured alignment on the questions we wanted to answer.
Gather Multiple Perspectives
To build a comprehensive understanding of the organisation, we conducted qualitative interviews with stakeholders from different business units, functions and leadership levels. In parallel, we supported the design and implementation of an employee survey and reviewed relevant organisational documents and artefacts. Together, these complementary data sources provided a rich foundation for understanding the organisation's innovation culture.
Analyse & Triangulate
Using qualitative coding and thematic analysis, we analysed the interview data and triangulated the findings with the employee survey and organisational artefacts. The consistency across all three data sources provided a high level of confidence in the results, enabling us to identify the organisation's key innovation drivers, recurring barriers and the areas with the greatest potential for improvement.
Deliver Strategic Recommendations
The findings were synthesised into an executive report, providing leadership with a clear innovation baseline and practical recommendations for strengthening innovation capability across the organisation. The report and recommendations were presented to the project team and prepared for further evaluation and prioritisation by DKV Mobility's steering committee, creating a strong foundation for future organisational development initiatives.
By the numbers
Services behind this engagement
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Organisational Insights & Discovery
Every successful transformation starts with understanding the current reality. Through stakeholder interviews, observations and collaborative discovery, we uncover root causes, identify opportunities and create the insights needed for confident decisions.
Organisational Insights & Discovery
This engagement combined qualitative interviews, survey design, artefact analysis and thematic analysis to build an evidence-based understanding of the organisation's innovation culture.
Learn more about this service ›Innovation Enablement
Innovation succeeds when people understand customer needs, collaborate across boundaries and solve the right problems. Through customer-centric methods, structured experimentation and practical facilitation, we help organisations turn ideas into solutions that people value and adopt.
Innovation Enablement
The assessment established a structured innovation framework and identified the organisational drivers and barriers influencing innovation capability across the business.
Learn more about this service ›Strategy & Organisational Development
Whether you're defining a new strategy, leading organisational change or launching a major initiative, we help you create clarity, align stakeholders and move forward with confidence.
Strategy & Organisational Development
The findings were translated into practical recommendations and an executive roadmap, providing leadership with a clear foundation for future strategic decisions and organisational development.
Learn more about this service ›Let us talk about your situation.
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